Terms & Conditions
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Terms & Conditions
Thank you for visiting www.hkaiclglobal.com (“Website” or the “Site”) operated by Zhong Ji 1 International Medical Group (Hong Kong) Limited (“hkaicl”, “Asia Integrated Cell Laboratory”, “us”, “our” or “we”). Please review the following Terms and Conditions Access to and use of the Site and the products and services (collectively, the “Services”) are subject to the following Terms and Conditions. By using the Services, such as browsing or placing order on the Site, you consent to be bound by our Terms and Conditions. If you do not agree to all the Terms and Conditions, please do not use the Site. We reserve the right to make changes to the Site or any part of the Terms and Conditions from time to time without informing you. Your continued use of the Site following such change shall be deemed as your acceptance of the amended Terms and Conditions. In the event of any discrepancy or inconsistency between the English and Chinese version of the terms, the English version shall prevail. If you have any comments about the Site or the Terms and Conditions, please Contact us. Use of the Website
You may only use the Website in a lawful manner and make legitimate enquiries or orders.
You will not make any false or fraudulent orders.
You will not hack into any aspect of the Services or distribute virus or post any other materials which is malicious or harmful.。
You shall not disclose, copy, reproduce, transmit, adapt, modify or otherwise use any of the contents of the Site for any commercial or unlawful purpose.
In the event you fail to comply with any term or provision in these Terms and Conditions, your access to the Site may be denied. Upon termination of your access to the Site, you must promptly destroy all materials obtained from the Site, as well as all copies of such matters.
Registration and Account Information
You are responsible to provide accurate, complete and current information in your account and in placing your order.
You are solely responsible for the security of the password you set for your account. we do not record your password. If you lose your password, please click “forget your password” and the system shall generate a temporary password and you can login and update your credentials.
We reserves the right to only accept orders if you are aged 18 or over.
Intellectual Property Rights
The intellectual property rights of all trademarks and logos displayed on this Site are owned by us. You shall not reproduce or make use of such trademarks or logos in any way.
The intellectual property rights of all contents including text, music, video, graphics, photographs and image which can be accessed from this Site are owned by hkaicl.
The Site is for your personal and non-commercial use only. You may not distribute, reproduce, publish, sell any content within the Site unless you get consent or authorization from us.
Terms of Sale
By placing an order you are offering to purchase our product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Order Acceptance and Order Processing Flow
We will send you an order confirmation via email once you click “Submit” in your checkout process. The order confirmation email does not constitute our acceptance of your order. It only serves as an acknowledgement that you had placed an order on the Site.
Once your order is confirmed from our facility, we will dispatch and ship out the products.
We reserves its right not to accept an order for any reason at its sole discretion. The reasons include but are not limited to one of the following:
— Product ordered is no longer in stock
— Pricing or product content error
— Suspicious of fraudulent order
— Inability to obtain payment
Our customer support team will contact you as soon as we can if there is any problem with your order.
We start to process your order as soon as it is placed. Therefore, you may not change or cancel your order once it is placed
Product Information and Availability
We endeavor to ensure that the product content, description and specification on the Site is as accurate and complete as possible.
However, due to the screen and settings, we cannot guarantee that the products displayed on the website exactly match the actual product
Prices are shown based in Hong Kong Dollars (HKD).
Prices displayed on the Site at the time your order is accepted will be honored except in the case of obvious error.
We endeavor to ensure that all pricings on the Site are accurate but we reserve our right to amend any errors.
If we discover an error in the pricing of your order, we will inform you as soon as possible to reconfirm or to cancel your order. If we are unable to contact you, your order will be cancelled.
We accept payments made by Paypal for all orders. Orders shipped to Hong Kong can also be paid by cheque. Our customer service team will contact you once we receive the order from cheque payment.
If we do not receive your payment, we will not be liable for any delay in delivery or non-delivery of the product ordered.
Our checkout process meets the international security standards set by the payment card industry.
We endeavor to dispatch all products ordered as soon as your order has been received. Once your order is shipped you will receive a shipping confirmation email to inform you that your order has left our facility.
Products will only be delivered to the shipping address listed in the order.
Delivery dates are estimates only. We do not guarantee delivery dates and are not responsible for delay in delivery once the products are shipped. Once the package is dispatched from our facility, all delays would be beyond our control.
We will not be responsible for any package that has been delivered. The product will be at your risk from the time it is placed with or collected by the shipper/courier.
We reserve the right to make changes to the Site or any part of the Terms and Conditions from time to time without informing you. Your continued use of the Site following such change shall be deemed as your acceptance of the amended Terms and Conditions. In the event of any discrepancy or inconsistency between the English and Chinese version of the terms, the English version shall prevail.
Liability and Disclaimers
Our liability for any damages that may result from the use of the information on the Site or the provision of the Services through the site shall not exceed HKD$500.00 for any one transaction.
We do not guarantee that the use of the Site and Services will be error-free or the servers that make it available are free of viruses or other harmful components. All users of the Site are recommended to ensure that they have up-to-date software, including anti-virus functions, installed.
Third Party Links
The Site may contain links to other websites that are not operated by hkaicl. We are not responsible for the linked websites nor do we necessarily endorse the linked website.
If you find any third parties’ information or material inaccurate or misleading please contact us immediately.
Indemnity and Waiver
You agree to defend, indemnify and hold us hkaicl (including its officers, directors, employees, contractors, agents, licensors, licensees and other representatives and affiliates), harmless from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the terms and conditions by you. This includes the use of the Site by any other persons using your account with or without your consent.
Any delay on our part in making a claim against you for any breach does not constitute a waiver of that breach or any future breaches.
We have our complaints handling procedure that will use to try to resolve any disputes when they arise. Please contact our customer support team for any order related complaints or comments.
Governing Law and Jurisdiction
Any dispute or claims shall be subject to the exclusive jurisdiction of the relevant courts of Hong Kong SAR.